ABOUT
PYRAMID

Who We Are

Pyramid is an end-to-end planning solution purpose-built for global multichannel retailers. Since 2004, we have been designing, building, and supporting enterprise merchandising software that helps retailers plan smarter, allocate better, and replenish faster.

Our platform is trusted by over 30 major retail brands across four continents — from Nike and Primark in Europe to Under Armour and Converse in North America, from City Chic in Australia to Tekkie Town in South Africa.

Our Heritage

With over 20 years of continuous development and refinement, Pyramid represents one of the most mature and battle-tested retail planning platforms in the market.

What sets us apart:

• E2E Planning Solution: A complete merchandising lifecycle in one integrated platform
• 20+ Years of Stability: Proven technology trusted by the world's largest retailers
• Best of Breed: Specialist focus on retail merchandising — it's all we do
• Tightly Integrated, Modular Solution: Six core modules that work seamlessly together
• Single Version: Every client runs the same platform, ensuring consistent quality and rapid innovation
• Scalable: From mid-market retailers to global enterprises with millions of SKU-store combinations
• Powerful but Intuitive: Enterprise capability with user-friendly workflows

What We Do

Pyramid consists of six core applications that cover the complete retail merchandising lifecycle:

• Planning: Merchandise financial planning, channel/store planning, key item planning, pre-season planning, in-season forecasting, and Open-to-Buy management
• Assortment Manager: Option planning, range planning, store grading, item initiation, attribute analysis, and purchase order initiation
• Forecast Manager: Product and location forecasts using statistical models, time series analysis, seasonality patterns, and machine learning
• Allocation Manager: Six flexible allocation methods with integrated size profiling, optimum management, and DC inventory management
• Replenishment Manager: Automated replenishment with five fill levels, sales curves, substitute items, and scheduled task control
• Analytics: Custom reporting, dashboards, and the SmartPlanning Suite powered by the multidimensional data warehouse

All six modules share a common data platform, eliminating the data silos and reconciliation issues that plague disconnected planning tools.

Global Presence

Pyramid serves retailers across the globe, with a client base spanning multiple regions:

United Kingdom & Europe

Home to many of our longest-standing clients, including Primark, AllSaints, White Stuff, Superdry, Monsoon Accessorize, LK Bennett, Dune London, The White Company, The Perfume Shop, and G-Star.

North America

A growing presence with major brands including Nike, Converse, Under Armour, Coca-Cola, Sur La Table, Visionworks, Altar'd State, CitiTrends, Big 5 Sporting Goods, and Sun & Ski Sports.

Australia & New Zealand

Serving the region through partners and direct relationships with City Chic, Ally Fashion, and Glue Store.

South Africa

Established relationships with leading South African retailers including Tekkie Town, Studio 88, Ellerines, and Queenspark.

Partner Network

Pyramid is delivered through a combination of direct engagement and a trusted partner network. Our partners bring deep local market knowledge and implementation expertise:

• Island Pacific (North America): Leading provider of retail software solutions for specialty retailers
• AdvanceRetail (Europe & Middle East): Specialist retail technology consultancy delivering end-to-end merchandising and supply chain solutions
• Pyramid Direct (Global): Direct enterprise solutions for global retailers requiring comprehensive planning capabilities

Whether working directly with our team or through a partner, every Pyramid implementation is backed by the same product, the same expertise, and the same commitment to client success.